dax77 Privacy Policy

dax77 ("we", "us", "our") operates the online betting and gaming platform accessible at dax77.vip (the "Platform"). This Privacy Policy applies to all personal data that dax77 processes in connection with your use of the Platform, including the sportsbook, live casino, slot games, and any associated services.

By registering an account on the Platform or by continuing to use the Platform after the effective date of any revision to this Policy, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside the dax77 Terms & Conditions, which govern the overall relationship between dax77 and registered players. Capitalised terms used but not defined here carry the meanings given to them in the Terms & Conditions.

dax77 collects the following categories of personal data in the ordinary course of operating the Platform:

dax77 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data. If such data appears incidentally in documents submitted for KYC purposes, it will not be used for any profiling or decision-making and will be stored only for the duration required by applicable compliance obligations.

dax77 collects your personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, claiming bonuses, or contacting support.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including via cookies, web beacons, and server log files. See Clause 7 for full cookie details.
• Third-party providers: Identity verification data received from dax77's KYC service partners; payment confirmation data received from bank and e-wallet payment gateways; device reputation data from fraud-detection services.
• Public sources: Where permitted under applicable law, dax77 may supplement account data with information from public databases for the purpose of fraud screening or sanctions checking.

dax77 uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and securing your dax77 account, including authentication, password recovery, and account-level communications.
• Payment Processing: Facilitating IDR-denominated deposits from and withdrawals to your Indonesian bank accounts and registered e-wallets.
• Identity Verification (KYC): Verifying that you meet the 21+ age requirement and confirming that your identity details match the payment instruments registered to your account, in compliance with international anti-money laundering standards.
• Fraud Prevention and Security: Monitoring login activity, flagging unusual transaction patterns, detecting multiple-account registrations, and preventing unauthorised access to Player accounts.
• Legal and Regulatory Compliance: Meeting applicable reporting and record-keeping obligations imposed by international gaming and financial regulations, including AML and counter-terrorist financing requirements.
• Responsible Gaming: Monitoring betting patterns to identify potential problem gambling behaviour and, where appropriate, proactively reaching out to offer support tools or account restrictions.
• Platform Improvement: Analysing aggregated usage data to improve the dax77 sportsbook, live casino, and slots offerings; optimising the Platform's performance for Indonesian users.
• Marketing Communications: Sending promotional offers and platform updates to Players who have opted in to marketing communications. Opt-out is available at any time via Account Settings or by contacting support.
• Customer Support: Managing and resolving support requests, maintaining a record of interactions for quality assurance and dispute-resolution purposes.

dax77 processes your personal data under one or more of the following legal bases, depending on the specific processing activity:

dax77 shares your personal data only where necessary for the purposes described in this Policy and strictly on a need-to-know basis. The categories of recipients are:

• Payment Processors and Banks: Indonesian banks (BCA, BRI, BNI, Mand iri, CIMB Niaga, Bank Permata, BSI) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum payment data required to process your deposit or withdrawal transaction. These providers operate under their own privacy frameworks and are subject to Indonesian financial regulation.
• KYC and Identity Verification Partners: dax77 uses third-party KYC service providers to verify identity documents and screen against sanctions lists. These partners process identity data solely on dax77's instructions and are contractually prohibited from using it for any independent purpose.
• Game Studio Technology Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, and Spribe receive anonymised session identifiers required to deliver game content. They do not receive your full identity or financial data.
• Fraud Prevention and Security Services: dax77 may share technical data (IP addresses, device fingerprints, login patterns) with fraud-detection services to identify and block suspicious activity across the Platform.
• Regulatory and Law Enforcement Authorities: dax77 will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction — including international AML and counter-terrorism financing bodies.
• Professional Advisers: Lawyers, auditors, and insurers who are bound by professional confidentiality obligations may access personal data on a strictly limited basis in connection with dax77's legitimate business operations.

All third-party data processors engaged by dax77 are required to maintain appropriate technical and organisational security measures and are permitted to process personal data only in accordance with dax77's written instructions.

dax77 uses cookies and similar tracking technologies to operate the Platform effectively, maintain session state, and improve user experience. The following categories of cookies are used:

dax77 does not use third-party advertising cookies or behavioural targeting cookies. Your browsing activity on the Platform is not shared with advertising networks. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in to your dax77 account.

dax77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and Identity Data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in accordance with applicable AML record-keeping obligations.
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of the transaction, consistent with international financial compliance standards.
• KYC Verification Documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Support Communication Records: Retained for three (3) years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Usage and Analytics Data: Anonymised aggregate data may be retained indefinitely; individually identifiable usage data is retained for a maximum of twelve (12) months from collection.
• Marketing Opt-In Records: Retained for the duration of the marketing relationship and for one (1) year following opt-out, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where dax77 is required by law to retain data beyond these periods, the data will be stored in a restricted access environment and used only for the legally mandated purpose.

dax77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and dax77 servers is encrypted in transit. The Platform enforces HTTPS on all pages.
• At-Rest Encryption: Sensitive data fields — including identity document scans, financial account details, and password hashes — are encrypted at rest in dax77's database infrastructure.
• Two-Factor Authentication (2FA): Available to all registered Players and mandatory for account-level actions such as withdrawal requests exceeding defined thresholds.
• Access Controls: Internal access to personal data is restricted on a role-based, need-to-know basis. Support agents, compliance officers, and technical staff are granted access only to the data categories required for their specific function.
• Intrusion Detection and Monitoring: dax77 operates continuous server-side monitoring and intrusion detection systems to identify and respond to potential security incidents in real time.
• Segregated Data Storage: Player financial data is stored in infrastructure segments that are logically and physically separated from publicly accessible Platform components.

As a player on the dax77 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact the dax77 support team as described in Clause 14. dax77 will respond to all valid requests within thirty (30) days.

Please note that certain rights — particularly erasure and restriction — may be limited where dax77 is required by applicable law to retain data for compliance purposes, including the AML retention periods described in Clause 8. dax77 will inform you of any such limitations when responding to your request.

The dax77 Platform is strictly for adults aged 21 and over. dax77 does not knowingly collect or process personal data belonging to individuals under the age of 21. Age verification is conducted as a mandatory step of the KYC process for all registered accounts.

If dax77 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be suspended immediately, any balance will be subject to compliance review, and the personal data in question will be deleted as quickly as is practicable in light of applicable legal obligations.

If you are a parent or guardian and believe that a minor in your care has registered an account on dax77, please contact the support team immediately via live chat or at [email protected].

The dax77 Platform does not contain links to third-party websites for commercial or advertising purposes. However, where technical integrations with payment providers (such as OVO, DANA, GoPay, and ShopeePay) or game studio platforms are accessed during a session, those third-party services operate under their own privacy policies. dax77 is not responsible for the privacy practices of any third-party service provider accessed in connection with a transaction or game session.

Players are advised to review the privacy terms of their chosen payment provider independently. dax77 provides links to payment gateways solely for the purpose of processing IDR transactions on the Platform and does not endorse the broader practices of those providers.

dax77 reserves the right to update this Privacy Policy at any time. Material changes — including changes to the categories of data collected, how data is shared, or the rights available to Players — will be communicated to registered Players via email or through a prominent notice on the Platform at least fourteen (14) days before the change takes effect.

Non-material changes (such as corrections to formatting, typographical errors, or clarifications that do not alter the substance of the Policy) may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of the dax77 Platform following any revision to this Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you must discontinue use of the Platform and may request account closure by contacting the support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights under Clause 10, or need to report a potential data security issue, please contact the dax77 privacy and compliance team through the following channels:

• Live Chat: Available 24/7 via the chat icon on the Platform. Indonesian-speaking agents are available at all times to handle data queries.
• WhatsApp: Available daily from 08:00 to 24:00 WIB for account-specific inquiries including data access and deletion requests.
• Email: [email protected] — plaintext address, not a clickable link. For formal data subject requests, please include "Privacy Request" in the subject line and provide your registered account username to allow dax77 to identify your record. Response within five (5) business days for formal data requests.

dax77 is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with dax77's response to your data request, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction.